SABOO, Arathy; P, Gayathri; T. S, Sujith. Navigating Digital Banking: Assessing The E-Service Quality On E-Customer Satisfaction In Kerala Based Private Sector Bank. Journal of Neonatal Surgery, Lahore, Pakistan, v. 14, n. 28S, p. 962–972, 2025. Disponível em: https://www.jneonatalsurg.com/index.php/jns/article/view/6775. Acesso em: 14 dec. 2025.