A Study on Consumer Satisfaction of HDFC Bank Ltd and Apna Sahakari Bank Ltd in Mumbai City
DOI:
https://doi.org/10.52783/jns.v14.3352Keywords:
Performance ratios, Growth aspects, Income efficiencyAbstract
Financial performance helps to any organisation to improve profit, this is the one of the method to identify how organisation is successful. To identify the consumer satisfaction of HDFC BANK, researcher has used various information and opinion of customer. Consumer satisfaction and gaming trust is fundamental goal. This is important to find out the growth aspects of the bank. The bank is always tries to improve standards by providing good services to their customers. So that develop of goodwill as well as rise sufficient income can easily possible. However bank can face various difficulties while providing many services; it can directly affect on their efficiency. At last, Bank is performing great as far as income and it is acceptable.
Downloads
Metrics
References
Chavda,V. (2015). Study on Problems and Issues faced by Co-operative Banks in Indian Economy. International Multidisciplinary Research Journal (RHIMRJ), 2(1), 1-3.
N. A.K.,Muthumeenakshi, M. (2016).A Study Of Customer Satisfaction And Perception Towards The Services Of Co-Operative Banks. International Journal of Engineering Technology, Management and Applied Sciences, 4(10), 127-130.
Preety, D.K. Maheshwari, Prabhat Kumar, Pushpendra Kr. Verma, (2016), Benefits And Challenges Faced By The Cooperative Banks, International Journal of Emerging Technologies in Engineering Research (IJETER), 4( 4), 61-64.
Das,B., Palai,N.K., Das,K.(2006). Problems And Prospects Of The Cooperative Movement In India Under The Globalization Regime. International Economic History Congress,1-14.
Reddy,K.N.,Chandraiah, M.(2019).Progress of Cooperative Banks in India. International Journal of Engineering and Management Research,9(2), 186-189.
Yang,J.(2007).New issues and challenges facing e-banking in rural areas: an empirical study. International Journal of Electronic Finance,1(3), 336-354.
Bangaru Pushpalatha (2020). Financial Performance Analysis of SBI an Empirical Study, Journal of Emerging Technologies and Innovative Research, 7( 2), 192-196.
Nandini Thakur & Shiva M (2020). A Study on Financial Performance Analysis of HDFC Bank, MuktShabd Journal, 9( 6), 2343-2353.
Rajendran P. & Dr. B Sudha (2019). A Study on Financial analysis and performance of HDFC Bank, Journal for the study and research, 11( 11), 37-49.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
Terms:
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
